Senior ServiceNow Gen AI Developer

Our client is a global technology company that provides a cloud-based platform helping organizations digitize and unify their operations. By bringing AI, data, and workflows together in one place, the platform makes work smoother and helps teams and customers stay connected, innovative, and agile.

The AI Technical Consultant who can bridge deep ServiceNow platform expertise with modern AI capabilities. You'll design, build, and deploy AI-powered solutions that accelerate delivery for our services teams, partners, and customers. This is a hands-on role that combines technical implementation with consulting skills—you'll need to understand real delivery challenges and translate them into practical AI solutions. 

We're looking for a Senior Technical Consultant who can bridge deep ServiceNow platform expertise with modern AI capabilities. You will design and implement AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric, relying on strong programming abilities across various languages and frameworks. You'll design, build, and deploy AI-powered solutions on the ServiceNow platform and using 3rd party tools. 

This is a hands-on role that combines technical implementation with consulting skills—you'll need to understand real delivery challenges and translate them into practical AI solutions.

Integrate seamlessly with the client team, collaborating daily with stakeholders to align on priorities, share updates, and deliver work that meets business needs.

• Interview process that respects people and their time
• Professional and open IT community
• Internal meet-ups and resources for knowledge sharing
• Time for recovery and relaxation
• Bright online and offline events
• Opportunity to become part of our internal volunteer community

• Design and implement AI solutions on the ServiceNow platform
• Stay current with emerging AI capabilities and evaluate their applicability to our platform and use cases
• Developing solutions specific to user requirements gathered in workshops.
• Coordinating activities with other developers to ensure that Now Assist and platform functionality is designed to support the overall program objectives
• Ensuring that best practices in implementing AI solutions are followed.
• Evaluating new technologies and 3rd party AI tools for use in the expert services organization
• Stay ahead of the ServiceNow platform roadmap, evaluating new AI features as they are released and determining how they can accelerate delivery
• Develop deep expertise in Now Assist across workflows—understanding its configuration, customization, and optimal use cases for different implementation scenarios

Qualifications

• At least 8 years of configuration/development experience for complex, highly capable, solutions

• Maintain at least 2 ServiceNow mainline CIS certifications

• Maintain ServiceNow Certified Application Developer (CAD) certification

• Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, Now Assist, and Virtual Agent is highly valued.

• Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations)

• Experience with data management, database design, and database concepts

• Experience with data management, database design, and database concepts

• Ability to perform tasks independently

Skills

Mandatory Skills : ServiceNow CMDB, ServiceNow ConnectedOps, ServiceNow CSM, ServiceNow DevOps