Senior AVEVA Subject Matter Expert
Location
Area
Tech Level
Tech Stack
About the Client
Our client is a global technology and digital transformation services organization helping large enterprises modernize their technology landscape, improve operational efficiency, and adopt innovative digital solutions.
The organization works across technology consulting, engineering, application management, cloud, data, digital transformation, and enterprise technology solutions.
For this engagement, the company is supporting a client working with AVEVA Industrial IoT technologies and solutions, helping enterprise users understand, adopt, and effectively use digital products and capabilities.
Project details
The project involves supporting the implementation and adoption of AVEVA Industrial IoT solutions among local users, including AVEVA Site Leads, operators, and other customer stakeholders.
This is an Application Engineer / Technical Product Trainer role combining application-level technical understanding, product demonstrations, user training, customer interaction, and real-time English–Spanish communication.
You will need to understand how the application works and how users apply it in practice. The role is not limited to translating documentation or presentations. You will demonstrate the system, walk users through real use cases, explain how different features should be used, and help users understand how to apply the tool in their day-to-day operations.
At the same time, you will act as a bridge between English-speaking technical teams and Spanish-speaking users, ensuring that technical information is communicated accurately and clearly.
Your Team
You will work as part of a cross-functional technology and client team, interacting with technical consultants, application specialists, senior IT professionals, engineers, account managers, business stakeholders, and customer leadership.
This is a highly collaborative and customer-facing position requiring someone who can combine technical understanding with strong communication and training skills.
What's in it for you
- Interview process that respects people and their time
- Professional and open IT community
- Internal meet-ups and resources for knowledge sharing
- Time for recovery and relaxation
- Bright online and offline events
- Opportunity to become part of our internal volunteer community
Responsibilities
Conduct product walkthroughs, workshops, webinars, and training sessions for local customer users.
Train AVEVA Site Leads, operators, and other users on how to effectively apply the solution.
Explain not only what the product does, but also how and when users should apply specific functionality.
Translate technical concepts and product information between English and Spanish during live sessions.
Provide real-time English-to-Spanish and Spanish-to-English interpretation during webinars, demonstrations, corporate training, and customer meetings.
Answer questions from users during demonstrations and training sessions and help them understand how to use the application effectively.
Identify when a question requires deeper technical input and coordinate with the relevant technical or project team.
Adapt training and demonstrations to different levels of technical expertise.
Support users in understanding application workflows, functionality, and best practices.
Work closely with technical consultants and client stakeholders to understand application changes, new features, and customer requirements.
Act as a bridge between the technical project team and end users, ensuring that information is understood and can be applied practically.
Maintain a positive, professional, and customer-focused approach throughout all interactions.
Support cross-functional collaboration between consultants, engineers, account teams, customer representatives, and leadership.
Quickly learn new product functionality and technical concepts and turn that knowledge into clear, practical user training.
Occasionally travel to customer locations in the region and internationally when required.
Skills
- Application Engineer / Technical Consultant / Product Specialist background with experience understanding and demonstrating software applications.
- Ability to quickly learn a new system and explain how it works and how users can apply it in practice.
- Experience with product demonstrations, user training, workshops, or technical walkthroughs.
- Fluent English and Spanish, with the ability to provide live interpretation between both languages.
- Strong communication and presentation skills, with confidence working directly with customers and technical teams.
- Customer-focused, positive, curious, and a quick learner.
- Comfortable working with both technical and non-technical users in a fast-paced environment.
- AVEVA / Industrial IoT experience is a plus, not mandatory.
- Willingness to occasionally travel to customer sites regionally and internationally.
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