SAP Order to Cash (SD) Consultant

Our client is a leading global manufacturer of premium products for the modern kitchen and living space. With a long-standing heritage spanning several decades, they offer high-quality products that enhance the lives of professional and home chefs worldwide, with a portfolio spanning cookware, cutlery, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are at the core of their success. 
Today, the company is an international industry leader with a strong global presence. As an employer, it is characterized by innovative strength, entrepreneurial foresight, international collaboration, and a respectful, people-first culture.

The company's global SAP SD environment runs the full order-to-cash process for an international organization, with team members based in Germany, Vietnam, and the United States. You'll join as a Sales & Distribution Consultant supporting this environment end-to-end — from sales order processing and pricing through billing, shipping, and returns.
The role starts with day-to-day operational support and ticket resolution, with genuine room to grow into process improvements, rollout work, and small projects as you build familiarity with the environment. The team's guiding principle: stay close to SAP standard, and push back constructively on unnecessary customization. If you enjoy solving real business problems the right way rather than bolting on custom code, this is a team that will value that instinct.

You'll be fully integrated into the internal, global SAP Sales and Distribution team, picking up topics directly or through a shared queue, and working closely with business stakeholders across the company's international subsidiaries. The role calls for practical problem-solving, clear ownership of assigned topics, and confident business communication — including the ability to challenge a request when a standard-aligned alternative exists.

• Interview process that respects people and their time
• Professional and open IT community
• Internal meet-ups and resources for knowledge sharing
• Time for recovery and relaxation
• Bright online and offline events
• Opportunity to become part of our internal volunteer community

• Provide operational SAP SD support for global subsidiaries — maintenance, incidents, service requests, and smaller change requests.
• Own the end-to-end Order-to-Cash process: sales order processing, pricing and condition techniques, billing, shipping, output management, and returns.
• Analyze and resolve SAP SD issues while minimizing disruption to the business.
• Work directly with international business users to understand requirements, identify root causes, and propose practical solutions.
• Evaluate business requests against SAP standard functionality and challenge unnecessary customization — recommend standard-aligned solutions first, and involve development only when custom work is genuinely required.
• Manage your own queue of tickets independently, taking ownership of topics through to resolution.
• Support intercompany processes and cross-module integration points (e.g., with MM, LE/EWM, and FI/CO), including EDI/IDoc interfaces where relevant.
• Support system improvements, process optimization, testing, documentation, and user guidance.
• Contribute to smaller projects, change requests, and rollout activities once you're familiar with the environment and business processes.
• Collaborate closely with the global SAP team, communicating progress, risks, dependencies, and proposed solutions clearly.

• Mid- to senior-level SAP SD consulting experience, ideally on S/4HANA, in international projects.

• Strong expertise in S/4 HANA Sales: Sales Order Processing, Billing, Shipping, Output Management, Advanced Returns Management, Intercompany Processes, ATP check within sales processes, Basic functions / SAP Condition Technique

• Strong expertise in SAP Pricing, Sales Deals and Promotions considering specific requirements in the B2C and B2B Retail business

• Exposure to intercompany processes, EDI/IDoc interfaces, or the Business Partner concept.

• Strong configuration and customizing skills in SAP SD

• Experience with cross-functional integration scenarios

• Ability to translate business requirements into SAP solutions

• Strong analytical and problem-solving skills

• Fluent English (written and spoken)

  Soft Skills

• Strong stakeholder engagement

• Self-driven and proactive working style

• Excellent documentation capabilities

• Ability to work independently and remotely

• Strong teamwork and collaboration skills

• Structured and solution-oriented approach

  Nice to Have

• Retail industry experience.

• German language skills.

• Familiarity with SAP Fiori applications.