Middle SharePoint IT Support Engineer

Our client is the largest specialist in geotechnical contracting globally.

 Their diverse techniques, whether used individually or in combination, address various challenges across the construction industry. This includes industrial, commercial, and residential developments, as well as critical infrastructure projects like dams, tunnels, transportation, and water treatment facilities, alongside initiatives to tackle environmental issues.

  Our global expertise and extensive experience provide access to innovative solutions led by the brightest minds in the industry.

 With approximately 10,000 employees and operations spanning five continents, we bring the resources, skill, and stability needed to respond swiftly, execute projects effectively, and maintain a strong focus on safety.

The future colleague will manage and maintain our client's global SharePoint platform, ensure its optimal performance, security, and availability, and develop and implement SharePoint policies and procedures.

It is a long-term Internal project to collaborate with the different teams and automate their process.

Our client has teams across Europe, the United States, and India. In this role, you will collaborate closely with the SharePoint team, users, and customers.

• Interview process that respects people and their time
• Professional and open IT community
• Internal meet-ups and resources for knowledge sharing
• Time for recovery and relaxation
• Bright online and offline events
• Opportunity to become part of our internal volunteer community

• Provide support and resolve technical issues related to SharePoint environments.
• Use ShareGate to assist with migration projects and ensure data integrity during transfers
• Manage and resolve ServiceNow Tickets related to SharePoint issues
• Reporting in Excel to support data migration and analysis efforts
• Support users with OneDrive integrations and ensure smooth connectivity with SharePoint.
• Experience with PowerShell commands
• Collaborate with the IT and engineering teams to enhance SharePoint performance and user experience.
• Document solutions and best practices to improve the knowledge base and support processes.

SharePoint administration skills 3-5 years of experience of administering SharePoint online

• Permissions administration
• Site layout and design

OneDrive experience

• Troubleshooting skills
• understanding  the difference between Sync and "Add Shortcut to OneDrive"

Teams

• Understanding Teams and the architecture
• Permissions administration

Powershell

• Understaning the program logic
• Experienced in developed and ran self-developed PowerShell scripts
• Knowledge in the two main SharePoint Powershell modules

Migrations

• Experienced with Sharegate

Support

• experienced in an end-user support role for either normal service desk and SharePoint support

Familiarity with ServiceNow ticketing systems for managing support requests.

Excellent communication skills, both written and oral

Demonstrated strong problem-solving, analytical skills, and strategic thinking

At least an Upper-Intermediate level of English

Will be a plus:

• Microsoft SharePoint training and certification
• French speaker